Support & help

Email admin@gamesscroll.com for anything — account issues, bug reports, feedback, or a question that isn't covered below. We typically reply within 2 business days. Include your username and, if it's about a specific post, message, or account, a link or username so we can find it quickly.

• Forgot your password? Use “Forgot password” on the login screen — we'll email you a code to reset it.
• Didn't get your verification code? Check spam/junk first; you can request a new code from the verification screen after 60 seconds. Still nothing after a few minutes? Email us.
• Username already taken, or can't sign in with Google/Apple? Email us with the username or email involved and we'll look into it.

If you see content or behavior on GamesScroll that violates our Content Policy — nudity, harassment, hate speech, spam, or anything else not allowed — you can report it directly in the app:

• Report a post, comment, live stream, or message. Tap the options (•••) menu on it and choose Report.
• Report or block a user. Open their profile, tap the options menu, and choose Report or Block. Blocking is immediate and mutual — a blocked user can't message you, see your posts, or find your profile, and you can undo it any time from Settings → Blocked Users.

Reports are reviewed by our moderation team and are always anonymous — the account or post you report never finds out who reported it. See our Content Policy for how enforcement works, and our Child Safety Standards if your report involves the safety of a minor.

You can update your profile, change what you get notified about, or permanently delete your account from Settings in the app. For a full walkthrough — including how to delete your account without the app installed — see Delete your account.

Items in the Store section link out to the retailer or brand's own website to complete the purchase — GamesScrolldoesn't process payments or handle shipping. For an order, refund, or shipping question, contact the retailer you purchased from directly; we're not able to look up or change orders placed on another site.

Found something broken, or have an idea that would make GamesScroll better? Email admin@gamesscroll.com with what happened, what you expected instead, and your device/app version if you know it (found in Settings). Screenshots or a short screen recording help a lot.